Meet Our Staff

As Billing and Special Projects Manager, Alex Bundick handles a multitude of duties, including patient accounts. She holds an associates degree in Business Administration. Bundick's skills are enhanced by her continuous professional development, including attending workshops on such topics as "Coding and Reimbursement", and through participation with the Association of Otolaryngology Administrators.

During her leisure time, she enjoys many activities, though her favorite is spending time with her husband Ryan, and daughter Emma.

Alex joined Chesapeake Bay ENT in December 2002.

Amie joined our team in August of 2021. She was born and raised in Ohio and moved to the Eastern Shore in 2015. She has over 7 years of scheduling experience and over 10 years in customer service.

She is a big Ohio Buckeye fan and loves spending time with friends and family fishing, cooking, and going to the beach.

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Detra Saffold is an Administrative Director. She is one of only 19 candidates nationwide who successfully completed the COPM examination in 2005. Long considered the pinnacle of state-of-the-art knowledge, the COPM credential supports her personal dedication to patient-focused administration of Chesapeake Bay ENT.

Saffold, an experienced professional, ran an otolaryngology practice for another physician in Portland, OR before coming to Virginia. She is a member of the American College of Medical Practice Executives (ACMPE), the Association of Otolaryngology Administrators (AOA), and the Medical Group Management Association (MGMA).

Leisure time is spent with her favorite people, husband Scott, son Jacob and daughter Josephine. An avid scrapbooker, she also enjoys listening to audiobooks on her commute.

Detra Saffold believes that state-of-the-art medical care should be balanced in a caring and compassionate manner. She supports the continuous professional development of the staff and works to ensure that Chesapeake Bay ENT delivers the best in medical care to its patients.

Detra and her husband, Scott, started Chesapeake Bay ENT in August 2001.

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Donna Speidel joined Chesapeake Bay ENT in April 2021. Originally from New Jersey, she moved to the Eastern Shore in 2015. She brings over 35 years of experience in medical billing.

In her spare time, she can be found working in her garden or unwinding at the beach. She also enjoys cooking with her husband and entering sweepstakes (especially when she wins). Donna has two daughters and grandkids she's crazy about.

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Emily joined Chesapeake Bay ENT in August of 2018. She has many years of medical billing experience and enjoys helping our patients in finding billing solutions in a timely and efficient manner. Emily is an excellent addition to our team.

In her spare time, she enjoys spending time with her son Logan and family.

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Emily joined the Chesapeake Bay ENT family in August of 2017. She is the mother of two boys, ages 18 and 22.

In her spare time, she enjoys doing yoga and spending time with family and friends.

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Erica Marshall joined Chesapeake Bay ENT in May of 2021. She was born and raised on the Eastern Shore. Erica has over 10 years of Customer Service experience.

In her spare time she loves spending time with her daughter going to parks, baking, and cooking up new dinner recipes for her daughter and boyfriend.

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As Office Manager, Cindy is responsible for coordinating and overseeing daily office operations, handling patient accounts, and supervising staff.

A lifelong resident of the Franklin/Southampton County area, prior to joining CBENT, Cindy spent 20 years working in customer service and administrative roles, the majority of that time, in the medical field. She brings that experience to CBENT to ensure that your overall office visit will be a smooth one and is here to assist you in any facet of the practice.

Cindy enjoys spending leisure time with her husband, Tommy, family, and friends at Lake Gaston! Cindy joined CBENT in March 2010.

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Meet Megan. She was born and raised in Richmond, Virginia, and currently resides in Zuni, VA for the last 13 years. She got her B.S. in Biology at ODU. Previously, she worked in the ER as a scribe for two years before teaching high school science for one year. She also coached volleyball for 7 years.

Megan loves sports, going to the beach and the mountains. Halloween is her favorite holiday. She also has one dog and six cats.

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Samantha started with the company in 2014 as a Personal ENT Coordinator. She has continued to grow her career with Chesapeake Bay ENT by becoming the PEC training manager, and most recently as the office manager of the Town Center location. As an office manager, she is responsible for coordinating and overseeing daily office operations, handling patient accounts, and supervising staff.

When she is not in the office she spends her time with her family and friends. She can often be found shopping or at the beach.

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Williana is originally from the Dominican Republic. She came to the USA in January 2008.

Williana is a certified medical assistant who joined Chesapeake Bay ENT in 2014. As Office Manager, she is responsible for coordinating and overseeing daily office operations, handling patient accounts, and supervising staff.

Williana enjoys spending time with family and friends. Her hobbies include dancing, going to the movies, swimming, and photography.

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Jennifer, a native of the Eastern Shore of Virginia, was originally a part of the Chesapeake Bay ENT family from 2004 until 2020. After a short time away to expand her experience in management, she returned to CBENT in May of 2023 as the Allergy Division Director.

As Director, Jennifer is responsible for overseeing the Allergy Department in all seven locations and makes patient safety, patient care, ongoing staff education, emergency training, and improved patient outcomes with immunotherapy her daily priority.

Outside of Chesapeake Bay ENT, you can usually find Jennifer enjoying quality time with family and friends.

Kelly joined Chesapeake Bay ENT in August of 2023, fulfilling a newly created role as our Inventory & Purchasing Specialist. She has an extensive background in inventory management, gaining experience at multiple large retailers over ten years. Additionally, Kelly has several years of experience as an Allergy Compounder, which allows us to use her to help with the demands of our ever-growing allergy department.

Kelly is a native of Virginia Beach, an avid sports watcher, and a diehard Philadelphia Eagles fan. When she isn’t making her rounds to each location or mixing vials, she enjoys time with her family and her beloved dog, Marley.

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Melanie is a vital part of the CBENT family. She started as a Personal ENT Coordinator and has now added Allergy Technician to her skillset.

When Melanie isn't working you can usually find her out and about with her daughter Madison. During her leisure time, she enjoys lounging by the pool, camping, and spending time with family and friends. Melanie joined CBENT in August of 2008.

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LaTia is a Virginia Beach native. She holds a Bachelor of Science in Biology from Chowan University. 

LaTia enjoys just about everything related to music including singing and musicals. Her biggest goal in life is to help and serve as many people as she can. 

LaTia joined Chesapeake Bay ENT in 2019 and is an Allergy Technician in multiple locations.

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Jakki joined Chesapeake Bay ENT in July of 2024, fulfilling a newly created role as our Allergy Administrative Assistant. She has an extensive background in billing, scheduling, and allergy services and will help us greatly with the demands of our ever-growing allergy department.

Jakki has lived most of her life in Virginia Beach. When she isn’t busy at work she enjoys time with her husband, son and their fur babies.

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Meet Alexis, she joined CBENT in August 2022. Alexis was born and raised in Suffolk, VA. She enjoys spending time on the river or shopping. 

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Alyshia is currently enrolled at Norfolk State University as an English major with a concentration in Speech Pathology. Prior to joining CBENT, she gained experience in various administrative and leadership roles.

In her free time, she enjoys singing, dancing, outdoor activities, and spending time with her son, Caliel. Alyshia joined CBENT in November 2016.

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Ashleigh is originally from Northern Virginia. She comes to us as a former Medical Assistant and former Clinical Technician at INOVA Fairfax Medical Hospital. She joined CBENT in 2022.

In Ashleigh’s spare time, she likes to go to the gym, read, and work on her car.

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As a personal ENT coordinator at Chesapeake Bay ENT Crystal is an integral part of our daily operations. She has over 15 years of healthcare experience. Her responsibilities include but are not limited to, assisting the providers with patient visits, office procedures, and transcribing patient records. Crystal is responsible for coordinating and scheduling surgical procedures and assisting with in-office sinus procedures.

Crystal was born and raised in Southampton County, VA. In her spare time, she enjoys spending time with her daughter Savannah, son Gage, and husband Frank.

Crystal joined our team in May 2017.

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Graham joined Chesapeake Bay ENT in 2023.

He loves exploring different places, painting, and trying new places to eat!

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Meet Holly, a Personal ENT Coordinator. She is an active baseball mom to a handsome little boy named Tanner. In her free time, she enjoys shopping, relaxing on the beach, and spending time with her son.

"It is my goal to provide excellent customer service and to satisfy all of your ENT needs. Book your appointment with me today!"

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As a Board Certified Hearing Instrument Specialist, Jeana provides hearing testing and helps to aid hearing loss. She is committed to improving the quality of life for people on the Eastern Shore by enhancing their ability to communicate. She helps serve the community by providing complete audiometric evaluations, hearing instruments, and hearing rehabilitation.

Leisure time is mostly spent with her son Mason but she also enjoys activities such as fishing, hunting, or boating.

Jeana joined Chesapeake Bay ENT in March 2004.

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Joa came to the Norfolk area 4 years ago for school. While attending Norfolk State University she also competed in their D1 softball program. Along with claiming her B.S. in Health Service Management she also claimed a few school records!

Joa likes to spend her free time going on adventures, watching movies, and doing art with her best friend/daughter Catalina.

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Kaelee is new to Virginia Beach but has been a Virginia resident for several years. She comes to us as an emergency medical technician and former patient care tech at Riverside Regional Emergency Department.

Kaelee loves to make others laugh and go the extra mile in any way possible for her patients. Kaelee joined Chesapeake Bay ENT in 2022.

The duties of a personal ENT coordinator incorporate both the administrative and clinical sides of the office. Kaelee's tasks include, enthusiastically greeting patients, accurately documenting medical histories, and assisting physicians with daily procedures.

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As a Personal ENT Coordinator at CBENT, Lindsay is an integral part of our daily operations. She has over 8 years of healthcare experience and over 3 years of insurance medical billing.

Her responsibilities include, but are not limited to, assisting the providers with patient visits and office procedures, transcribing patient records, obtaining authorizations, and scheduling a variety of patient tests. Lindsay is a patient advocate and is dedicated to their care and ensuring there is always an open line of communication.

Lindsay was born and raised in Southampton County, VA. In her spare time she enjoys spending time with her son, Rylan, and husband, Rick. She also enjoys helping others with fundraisers as well as leading them. A country girl at heart, she loves hunting, running dogs, fishing, and being outside. Lindsay joined our team in November 2017.

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Meet Maya Anderson. She was born and raised here in Suffolk, VA. Maya graduated from Radford University with a Bachelor’s Degree in Biology.

She is an avid reader and loves to try new restaurants in her free time.

"I am so glad to be at CBENT!"

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Olivia is an Eastern Shore native. She loves watching movies and going to new places. She joined Chesapeake Bay ENT in 2021.

As a Personal ENT Coordinator and Balloon Sinus Dilation Coordinator, Olivia is passionate about her job and an integral part of our daily operations. Her responsibilities include obtaining a patient's medical history, fulfilling prescriptions per the direction of the provider, transcribing and assisting the providers, coordinating and carrying out all aspects of our surgery pre-operative procedures, and scheduling.

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Becca joined CBENT in August 2022. She is a military spouse and mother of two beautiful sassy toddlers. Becca graduated from Radford University with a BS in human behavioral sciences in 2013.

In her spare time, she loves exploring and having fun.

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Sophia enjoys spending her spare time with her family. As an Eastern Shore native, she enjoys being outdoors, hunting and fishing. Sophia joined the CBENT team in December 2020.

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Staci joined CBENT in October 2023. She comes from a medical background and is anxious to help patients with their visits to our clinic. Staci was born and raised in Southampton County. She enjoys spending time with her husband, family, and 2 dogs. In her free time, she likes to go to the beach and spend time on the family farm.

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